FAQ - Frequently Asked Questions
FAQ - Frequently Asked Questions
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What is your roasting schedule?
We roast our coffee every Wednesday. For further details on our roasting schedule, please refer to our roasting schedule page. -
Where can I find your order and cancellation policy?
To avoid any misunderstandings, please read our Order & Cancellation Policy carefully. -
How is my order shipped?
We partner with a reliable courier service to deliver the orders. All orders are shipped on Mondays, and delivery typically takes around 3 working days. We seek your understanding if there are any delays due to unforeseen circumstances. Highly recommend that you plan your orders ahead to ensure you’ll always have enough coffee!
For more information, please check out our Shipping Policy.